After checkout

Wholesale order documents in the buyer portal

Files, statuses, commercial quotes, reconciliation, and claims remain connected to the order and legal entity they actually concern.

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B2Bond

How the workflow works

  1. Documents stay with the order

    The supplier controls the permitted file set and publishes each item in a context the buyer can understand.

    • Invoices, delivery notes, universal transfer documents, acts, contracts, specifications, certificates, and other permitted files.
    • A document can be uploaded manually or received as a printable form from 1C.
    • Payment status is shown separately from fulfillment status.
  2. Commercial quotes preserve the negotiation history

    A quote is used when an official document is needed or terms differ from the standard order flow.

    • The request records products, quantities, company, agreement, address, timing, and reason.
    • The buyer sees proposal versions, terms, and the published PDF.
    • Accepting the agreed version creates an order with the confirmed price.
  3. Reconciliation follows a reviewable workflow

    The buyer or supplier selects a period, and 1C calculates turnover and balances for the connected legal entity.

    • 1C prepares the PDF and the supplier reviews it before publication.
    • The buyer marks the data as matching or explains a discrepancy.
    • This operational acknowledgement is not an electronic signature and does not replace formal EDI.
  4. Claims remain tied to the actual delivery

    A claim stays connected to an order and specific lines instead of becoming an unstructured email.

    • The buyer selects affected lines, describes the issue, and attaches photographs or files.
    • Status and decision history remain visible in the portal.
    • When enabled, the workflow can exchange data with the standard customer claim in 1C.

FAQ

Order document and reconciliation questions

Which documents can a buyer access?

Invoices, delivery notes, universal transfer documents, acts, contracts, specifications, certificates, and other files the supplier has authorized and published.

Are documents uploaded automatically?

Printable forms can arrive from 1C, and the supplier can also attach a file manually.

Where does the buyer find a document?

In the relevant order or commercial quote after the supplier publishes it.

Can a buyer request a reconciliation statement?

Yes. The request covers a connected legal entity and selected period, and the result is published after calculation and review.

Is acknowledging a statement an electronic signature?

No. It is an operational confirmation that the data matches, not a qualified electronic signature or formal EDI.

Can a buyer report a shortage or defect?

Yes. When the supplier enables the workflow, the buyer creates a claim against order lines and attaches a description, photographs, and files.

B2Bond

Follow an order through documents and reconciliation

We will review which forms already exist in your 1C setup, what should publish automatically, and where a staff review is appropriate.

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